Trauma-Informed Care Basics & Crisis Deescalation

February 19, 2018
8:30am – 3:30pm

Light Refreshments will be served. Please bring your lunch!

Trauma Healing Project
2222 Coburg Rd. Suite 300
Eugene, Oregon 97401

Registration $50.  Students & Partial Scholarship $30. Lane County HHS Employees invoiced by special arrangement (please talk with your supervisor). For groups of 5 or more, there is a 10% discount available. Certificates of attendance will be provided. Please email us directly if you require additional assistance.

To register online, please click here. To register by email, please send your information to 

Workshop Description:
Trauma-informed organizations and professionals are sensitive to the needs of trauma survivors. This training will cover the prevalence and impact of trauma on individuals, organizations and communities and the principles of trauma-informed care.  It will include a presentation on managing and deescalating crisis situations. The role of clinical, nonclinical and other community partners will be discussed as well as available community resources and services.  The training will also include information and strategies for preventing and managing vicarious trauma and promoting workplace safety.  This workshop is intended for administrative, front-desk, clinical and allied professionals working in primary care, behavioral health and other social services settings.

Learning Objectives:

At the end of this session, participants will be able to:

  1. Describe the prevalence and impact of violence, abuse and other forms of trauma on individuals, organizations and communities
  2. Define and differentiate between trauma-informed and trauma-specific care
  3. Identify and apply practical strategies for deescalating crisis situations and working with people who are emotionally distressed
  4. Examine and address the ways that trauma can impact individual staff and organizational health and safety.

Presenter Bios:
Ben Brubaker has been a crisis worker at the White Bird Clinic in Eugene for the past seven years. At White Bird he has filled many roles including volunteer coordinator, grant writer, teacher, counselor on the 24-hour hotline, and member of the mobile team (CAHOOTS) dispatched through the Eugene police-fire-ambulance communications center.  Before working at White Bird he spent nine months serving as a member of the 24-hour security team at a relief kitchen/camp set up in the parking lot of a demolished building immediately following Hurricane Katrina. He also spent four years as a counselor at a lock-down residential treatment facility for teen boys.

Elaine Walters is the founding Executive Director of the Trauma Healing Project, an organization that provides professional and community training and direct healing support for survivors. Prior to this position she coordinated the Sexual Assault Nurse Examiner Program for the Attorney General’s Sexual Assault Task Force in Oregon. For the last 20 years she has been a consultant, trainer and community organizer working to address and eliminate intimate violence. She has designed and facilitated workshops and trainings on many related topics and has provided direct services and support to youth and adults impacted by violence, abuse and other forms of trauma and oppression.

For more information, please email